Microsoft Dynamics CRM 2011 Overview (596 k) Microsoft Dynamics CRM 2011 Sales Management (574 k) Microsoft Dynamics CRM 2011 Marketing Automation (684 k) Microsoft Dynamics CRM 2011 Customer Service (641 k)
Microsoft Dynamics CRM 4.0 What's New (670 k) Microsoft Dynamics CRM 4.0 Sales Management (1.8 mb) Microsoft Dynamics CRM 4.0 Marketing Automation (1.7 mb) Microsoft Dynamics CRM 4.0 Customer Service (1.7 mb) Microsoft Dynamics CRM 4.0 For the Enterprise (1.3 mb)
Statement of Direction - 04/2010 (1 mb) Statement of Direction - 08/2009 (2 mb) Statement of Direction - 02/2009 (1 mb)
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