Certified professionals, service you can count on

Being successful at customer relationship management requires strong sales, marketing, and customer service professionals who are equipped with the right technology to make them efficient and productive.  That’s why we’ve joined CWR Mobility as a certified partner to implement CWR Mobile CRM — to provide you with access to your CRM where and when you need it. 

CWR MOBILE CRM IMPLEMENTATION QUICK START PROGRAM

Our quick start program has three levels designed to serve you at the level you like.  Your sales representative will be happy to assist you in deciding which level is right for you and your team, or discuss custom services to meet your needs.

BRONZE:	Includes product set up, basic customizations, and end-user training
SILVER:	Includes  BRONZE services plus additional entity customizations, Blackberry MDS server configuration, and additional training
GOLD:	Includes SILVER services plus additional customization time and customized training

	Gold	Silver	Bronze
Project Planning
Project Planning/Project Kick-Off Call
Customized implementation plan
Statement of Work including deliverables
Dedicated Implementation Manager
Setup and Configuration
Remote Installation and Server Configuration Session (2 hours)
Configure Base Forms & Views: Account, Contact, Activity, and Phone Call (based on CRM Layout)
Configure Sales Forms & Views: Lead & Opportunity (based  on CRM Layout)
Configure Service Form & View: Case (based on CRM Layout)
Blackberry MDS Server Configuration
Customize Mobile Forms and Views based on user requirements (hours included)		3	6
Configure Additional Entities		3	6
Training
Training Overview
End User Training Session (2 hours)
Multiple Mobile Device platforms (iPhone/Blackberry/Windows Mobile)
Administrator/Power User Training  (2 hours)
Custom Training Session (2 hours)
Cost	$1,500	$3,000	$4,500