Doug Fissell, Cofounder and Vice President of CRM Software Services
Telephone: 920-560-5579
Email: dfissell@ledgeviewpartners.com
As Cofounder and Vice President of CRM Software Services, Doug is responsible for Sales and Account Management at Ledgeview.
Doug brings 20 years of experience in IT consulting and business leadership to Ledgeview Partners. Doug holds a Bachelor of Science in Information Systems Management from the University of Maryland Baltimore County. He is PMP certified through the Project Management Institute and is a Microsoft Certified Business Solutions Professional for Dynamics CRM. He is also a veteran having served his country honorably in the Army.
Why did you start a company focused on customer relationship management?
I have a strong belief in service which is demonstrated through my military and corporate experience. It’s through those experiences that I have learned what makes a business successful:
- Provide value
- Build strong relationships for today AND tomorrow
- Resolve concerns as if they were my own
- Look for opportunities to improve - always
When the opportunity arose to form a company that was focused exclusively on helping other businesses accomplish this, there was no hesitation – it was a perfect fit.
What makes Ledgeview Partners different?
We focus on Customer Relationship Management through our two divisions: providing customization and implementation services for the best CRM software tool in the marketplace and selling with a service based approach. We won’t implement just any old software package; we won’t sell just anything. Customer Relationship Management is at our core and this combination of services makes us strong.
In addition to our CRM focus, our talent is superior. Our strengths based organization allows us to provide great customer service because our employees have identified gifts that are utilized to their individual potential. Every day they get to work on what they do best with customers who need expert services to enable them to do what they do best. It’s a win-win for everyone.
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