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Our talented sales and customer care professionals become a direct extension of your staff and bring added value through our proven approach to enhancing your customer relationships. Our combination of work-at-home-agents (WAHA) and our unique "hotelling" sales office allow us to grow your sales at the lowest possible overhead cost.
- Supply dedicated sales and customer care teams that serve as a direct extension of your existing sales force and customer service representatives
- Offer either on an inside sales, or blended inside sales/field sales approach
- Support your entire customer base, defined territory, non-strategic customers, or other segment
- Provide a flexible array of services as required to retain and grow your sales
- Reengage neglected customers through consistent account calls and presentations
- Plan and execute targeted marketing campaigns to revitalize brand awareness or launch new products
- Increase distribution of existing items through strategic prospecting
- Plan promotions and manage trade funds
- Manage order cycle (order entry, confirmation, track shipping, process returns, etc)
- Resolve customer inquiries, and cross-selling / up-selling pertinent products and services
- Provide business intelligence using Microsoft Dynamics CRM: Sales Reporting on Activities, Sales Pipeline, Marketing Campaign results, etc.
Contact Us to learn more.
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